Refunds for Gust are handled by Apple, since every Gust purchase goes through the App Store. We can advocate for you, but Apple makes the final decision.
Request a refund from Apple
Go to reportaproblem.apple.com on any device.
Sign in with the Apple ID you used to buy Gust.
Find the Gust charge in your purchase history.
Tap Report a Problem, choose a reason, and submit.
Apple usually responds within 48 hours.
Refunds usually approved
You were charged shortly after cancelling.
You bought the wrong plan and haven't used the new period.
A technical issue prevented you from using Gust.
Refunds usually denied
The billing period is mostly used up.
You've requested multiple refunds in a short window.
Lifetime plan
The lifetime plan is a one-time purchase. Refunds are still handled through Apple at the link above. You have a stronger case in the first 14 days.
Still need help?
If Apple denies your request and you believe there was a real problem with Gust, tap Profile → Settings → Contact Support. Share the Apple receipt number and what went wrong, and we'll review.